At Always Looking Good, we are committed to protecting your privacy and handling your personal data responsibly. This policy explains what information we collect, how we use it, and your rights under UK GDPR. By using our website, you agree to the practices described here.

1. Who We Are
Always Looking Good is a trading name of GlitterStore Ltd, registered in Scotland.
Company No: SC405728 | VAT No: 985211901
Address: 8/2 Bankend Road, Dumbarton, G82 2RT
Email: customer-service@alwayslookinggood.co.uk | Call: 01389 768771

2. What Information We Collect
We may collect your name, delivery and billing address, email address, phone number, order history and personalisation details, payment information (processed securely — we do not store card details), and IP address and browsing behaviour via cookies.

3. How We Use Your Information
We use your data to process and fulfil your orders, communicate with you about your order or queries, send marketing communications where you have consented, share necessary data with trusted third parties (couriers, payment processors) solely to complete your order, and comply with legal obligations including fraud prevention. Order-related communications are not marketing and will be sent regardless of your marketing preferences.

4. Marketing Communications
If you have opted in to marketing, we may contact you with details of new products, offers, and promotions. You can unsubscribe at any time via the link in any marketing email or by contacting us at customer-service@alwayslookinggood.co.uk.

5. Sharing Your Information
We will never sell your personal data. We may share it only with delivery partners (to fulfil your order), payment processors (to handle your transaction securely), legal authorities (where required by law), and fraud prevention services.

6. Security
Our website uses HTTPS encryption to protect data in transit, and we have appropriate technical and organisational measures in place to prevent unauthorised access or misuse of your data. We do not store any payment card details.

7. Your Rights
Under UK GDPR, you have the right to access, correct, delete, restrict, or port your personal data, and to object to its processing. To exercise any of these rights, contact us at customer-service@alwayslookinggood.co.uk. We will respond within 30 days.

8. Children's Privacy
Our website is intended for persons aged 13 and over. We do not knowingly collect data from children under 13. If you believe a child has provided us with their data, please contact us and we will delete it promptly.

9. Cookies
We use cookies to improve your browsing experience, analyse site performance, and deliver relevant advertising. Types include strictly necessary, performance, functionality, and targeting cookies. You can control cookies through your browser settings, though disabling them may affect some site features.

10. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us
If you have any questions about this policy or how we handle your data:
Email: customer-service@alwayslookinggood.co.uk
Call: 01389 768771

Last updated: August 2026