Frequently Asked Questions

What are your delivery times?

 We aim to dispatch within 1-2 working days using Royal Mail tracked delivery. We dispatch daily Monday to Friday inclusive.

FREE postage is available in the UK

 

Can I get my item in a hurry?

 Yes, of course. Choose special delivery postage before 3 pm within the UK we can deliver the next working day (in the Uk mainland, some remote areas in the UK will take 2 days!). Someone must be in to accept delivery.

After 3pm please contact us and we will let you know if there is still time to post that day otherwise, it will go the next day, guaranteed for delivery the following day (overnight post does not include a Saturday delivery). Orders placed before 3pm on Friday will arrive on Monday guaranteed.

Can you do a custom order?

Of course, whether you need a one-off or several of the same! We can complete this for you. Corporate orders, individual designs, logo's or personalised designs can all be completed. We Embroider, Print, Heat Press & Engrave with no job too big or too small.

Just send us a message with your ideas

How do I contact you?

 You will find a contact us button at the bottom of the page to send your enquiry, you can call us on 01389 768771 or email customer-service@alwayslookinggood.co.uk. You can expect an answer within 1 working day, and we will be happy to answer any questions or queries you may have.

 

Do you include invoices in the parcels?

Due to the majority of our items being gifts, we do not include any invoices or prices in the parcels so they can be sent directly to the recipient. We can send invoices in the box or by email if requested

How do I pay?

We accept PayPal and all major debit/credit cards at checkout. No card information is stored by Always Looking Good.